Invoice statuses

·

An invoice's status reflects where it sits in the billing cycle. SummitPSA tracks the following:

StatusMeaning
draftBeing prepared. Editable; can be voided.
sentMarked as sent to the client; awaiting payment.
viewedA reserved status. SummitPSA does not currently set it automatically — invoices do not track client opens.
part_paidA partial payment has been recorded.
paidPayments cover the full total.
overdueUnpaid (or part-paid) past its due date.
voidCancelled; excluded from accounting exports.

How statuses change

  • Marking an invoice sent moves it from draft to sent and stamps the send time.
  • Recording a payment moves it to part_paid, or to paid once the balance is cleared.
  • When you open the Invoices list, SummitPSA automatically flips any sent or part_paid invoice past its due date to overdue.
  • An invoice can be voided only if it has no recorded payments; voiding requires finance > manage.

The finance dashboard rolls these up into outstanding totals, overdue counts and amounts, and revenue paid this month.

Was this article helpful?
Still need help? Contact SummitPSA support.