Creating your first admin account
The first account you create is the Super Admin — the top-level account for your install.
How it is created
The Super Admin is created by the setup wizard at /setup, and only when the database has zero users. You supply a name, email, and a password (entered twice, at least 8 characters). Because you set this password yourself, you will not be forced to change it at first login.
What the Super Admin can do
The built-in Super Admin role has full, unrestricted access to every module, and there is only one Super Admin. Among the seeded roles, only a Super Admin can create another Super Admin.
The role hierarchy
SummitPSA ships with these built-in roles you can assign to later team members:
| Role | Scope |
|---|---|
| Super Admin | Full unrestricted access; only one allowed |
| Admin | Full access to all modules; can manage users |
| Manager | Service desk, CRM, projects, read-only finance |
| Technician | Tickets, assets, KB, time tracking |
| Dispatcher | Ticket assignment and scheduling board |
| Billing | Contracts, invoices, finance, stock |
| Read Only | View-only across permitted modules |
After setup
Once the wizard completes you are redirected to the login page. Sign in with the email and password you just set.
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