Article slugs and SEO basics
Every article and category has a slug — the lowercase, hyphen-separated fragment used in its URL. Hyphens are used deliberately: search engines treat them as word separators.
How slugs are made
If you leave the slug blank, one is derived from the title. Slugs are made globally unique — a collision gets a numeric suffix (-2, -3, …). A handful of reserved words (search, sitemap, and similar) are avoided so they can't shadow built-in routes.
Public article URLs
On the public site, articles live at /kb/<category-slug>/<article-slug>. The article slug is what actually resolves the page; if the category segment in a link is stale, the visitor is permanently redirected (301) to the canonical category path — so old links keep working.
The excerpt and meta description
The excerpt you set on an article is reused as the page's meta description on the public site. Write a concise, accurate one-sentence summary.
Sitemap and canonicals
The public KB publishes a /kb/sitemap.xml listing every public category and article, and emits canonical URLs built from your Public base URL. The public KB is indexable by design — no noindex is sent.